About foreign exchange

Question: What is foreign exchange?
Forex currency pairs are all one-to-one pairs, such as euro / dollar, pound / dollar, Australian dollar / dollar, etc. The front currency is called the base currency, and the back currency is called the denominated currency. Foreign currency currency pairs can be roughly divided into straight currency pairs and cross currency pairs. The so-called straight currency pair refers to the currency pair with dollar, and the cross currency pair refers to the currency pair without dollar. For straight currency pairs, there can be a more subdivided classification, that is, direct quotations and reverse quotations. The so-called direct quotations are the currency pairs with the US dollar in the back, such as EUR / USD, GBP / USD, AUD / USD, NZD / USD, etc. The so-called reverse quoted direct market refers to the currency pairs in which the USD is in front, such as USD / CHF, USD / CAD, USD / JPY, etc.
Question: What is a CFD?
Contract for Difference (CFD for short) is a contract that uses the difference in the price of the object as the contract basis to invest in the difference between the opening price and the price of the investment object. The entire investment process does not involve the transaction of the investment object. The CFDs we usually trade include various types of stock indexes, US dollar indexes and other national indexes, crude oil, precious metals, etc., which are margin trading and have higher risks. Unlike futures margin trading, the investment object does not involve any physical objects, and there is no physical delivery date.
Question: What is margin trading?
We usually refer to foreign exchange margin trading as a kind of foreign exchange financial derivative product. The so-called margin trading (Margin Trading) refers to that investors do not need to pay the full amount of the contract value, only need to pay a fixed percentage of the margin to trade The so-called leverage trading.

About accounts and funds

Question: How to open an account?
Once your real account is opened, you will receive an email containing your account name and instructions on how to enter your account.
Question: How to deposit?
Our company provides you with: 1 Digital currency deposit, fast and safe. 2 Bank wire transfer (multi-currency acceptance, 3-5 working days to arrive). 3 Online payment by UnionPay, instant payment.
Question: How to withdraw money?
Log in to the customer background and submit a withdrawal request on the withdrawal page. Account withdrawal applications are usually processed within 1-2 working days. According to the anti-money laundering policy, the name of the bank account holder who received the account must be the same as the name of the trading account holder.
Question: How long does it take to deposit and withdraw funds?
Withdrawal is made within 3 working days after withdrawal.

About the transaction

Question: How to calculate the point value?
The point value of the straight currency pair that calculates the forward quote = contract unit x minimum change unit Taking the euro / dollar as an example, the point value = 100000 contract unit x the minimum change unit 0.0001 = 10 US dollars. The subsequent direct currency pair is worth $ 10 per point. The point value of the straight currency pair with reverse quotation = contract unit x minimum change unit ÷ the exchange rate of the foreign exchange is USD / JPY as an example. If we buy USD / JPY at the exchange rate of 109.10 at this time, the point value = 100000 x 0.01 ÷ 109.10 = 9.16 US dollar cross currency pair point value = contract unit x minimum change unit x exchange rate of the base currency and the US dollar ÷ the exchange rate of the foreign exchange. Taking GBP / JPY as an example, suppose the exchange rate of GBP / JPY is 146.75, and the exchange rate of GBP / USD is 1.3355 points value = 100000x0.01x1.3355 ÷ 146.75 = 9.1 USD.
Question: How to calculate the used margin?
US dollar settlement: used margin = market price at the time of transaction * contract unit * margin ratio * number of contracts
Question: Do you support hedging?
Supports simultaneous pending orders and multiple orders, customers need to pay attention to the risk of loss even if the market locks up violently.
Question: Do you support pending orders?
In addition to market orders, various types of pending order transactions are supported. The types of pending orders include various order types such as Limit and Stop Order

About the service

Question: Customer service time?
24/7 customer service, you can contact us anytime, anywhere on working days.
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